Privacy policy

Privacy Policy for 18th Bloom

At 18th Bloom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from our online store. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Information: Name, email address, phone number, and shipping/billing address when you place an order or contact us.

  • Payment Information: Payment details (e.g., credit card or other payment method information) processed securely through our payment processor (e.g., Shopify Payments or third-party providers).

  • Account Information: If you create an account, we collect your username, password, and order history.

Non-Personal Information

  • Browsing Data: IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on the site) collected via cookies and similar technologies.

  • Analytics Data: Aggregated data about website usage, such as through Google Analytics or Shopify’s analytics tools, to improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and returns.

  • Communicate with you about your orders, account, or customer service inquiries.

  • Improve our website, products, and services through analytics and user feedback.

  • Send promotional emails or newsletters (if you opt in; you may unsubscribe at any time).

  • Prevent fraud and ensure the security of our website.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third-party vendors (e.g., Shopify, payment processors, shipping companies) who assist with order processing, website hosting, or analytics. These providers are contractually obligated to protect your data.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, court orders, or to protect our rights and safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience (e.g., remembering your cart or preferences).

  • Analyze website performance and user behavior.

  • Deliver personalized ads (if applicable).

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures, such as encryption and secure payment processing, to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us.

  • Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.

  • Request information about how your data is used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies.

8. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date. Please check back periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: 18thbloom.shop@gmail.com

  • Address: 800 Fairview Road, Suite A4, Asheville, NC 28803

Last Revised: September 20, 2025

Thank you for trusting 18th Bloom with your personal information!