Terms of service

Terms of Service for 18th Bloom

Welcome to 18th Bloom. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Use of Our Website

  • Eligibility: You must be at least 18 years old to use our website. By using our services, you confirm that you meet this requirement.

  • Prohibited Activities: You agree not to:

    • Use the website for any unlawful or unauthorized purpose.

    • Attempt to gain unauthorized access to our systems or networks.

    • Interfere with the website’s functionality or security.

    • Use automated systems (e.g., bots) to access or scrape the website.

2. Orders and Payments

  • Order Acceptance: All orders are subject to our approval. We reserve the right to refuse or cancel orders for any reason, including pricing errors or suspected fraud.

  • Pricing and Availability: Product prices and availability are subject to change without notice. We strive to ensure accuracy but are not liable for errors.

  • Payment: You agree to provide accurate payment information. All payments are processed securely through our payment processors. You are responsible for any applicable taxes or fees.

  • Shipping: Shipping terms, including costs and delivery times, are outlined at checkout. We are not responsible for delays due to third-party carriers.

3. Returns and Refunds

Please refer to our Refund Policy for details on returns and refunds. The Refund Policy is incorporated into these Terms by reference.

4. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and designs, is the property of 18th Bloom or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without permission.

5. User Content

If you submit reviews, comments, or other content to our website, you grant 18th Bloom a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content for business purposes (e.g., marketing or website display). You agree that your content will not:

  • Violate any laws or third-party rights.

  • Be defamatory, obscene, or otherwise inappropriate.

6. Limitation of Liability

  • Disclaimer: Our website and products are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

  • Liability Cap: To the fullest extent permitted by law, 18th Bloom’s liability for any claim arising from your use of the website or services shall not exceed the amount you paid for the relevant product or service.

  • Exclusions: We are not liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of our website.

7. Indemnification

You agree to indemnify and hold harmless 18th Bloom, its affiliates, and employees from any claims, damages, or losses arising from your violation of these Terms or misuse of our website.

8. Termination

We reserve the right to suspend or terminate your access to our website at our discretion, especially for violations of these Terms.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Asheville, North Carolina.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last Revised” date. Your continued use of the website constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions or concerns about these Terms, please contact us at:

  • Email: 18thbloom.shop@gmail.com

  • Address: 800 Fairview Road, Suite A4, Asheville, NC 28803

Last Revised: September 20, 2025

Thank you for choosing 18th Bloom!