Shipping policy

Shipping Policy for 18th Bloom

At 18th Bloom, we strive to deliver your orders efficiently and reliably. This Shipping Policy outlines our shipping procedures, including delivery times, costs, and other important details. Please review this policy before placing your order.

1. Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days (Monday through Friday, excluding federal holidays) after payment confirmation.

  • Order Confirmation: You will receive an email confirmation once your order is placed, followed by a shipping confirmation with tracking information (if available) once your order ships.

2. Shipping Methods and Times

  • Shipping Carriers: We partner with trusted third-party carriers to deliver your order. The specific carrier will be selected based on your location, order size, and shipping method chosen at checkout.

  • Delivery Times: Shipping times are determined by the carrier and typically take 5-7 business days from the date of shipment for domestic deliveries. Delivery times are estimates and not guaranteed, as they may vary due to factors like weather, carrier delays, or holidays.

  • Tracking: Where available, we provide tracking information via email once your order ships. Please contact the carrier directly for updates on delivery status.

3. Shipping Costs

  • Cost Calculation: Shipping costs are calculated at checkout based on the order weight, dimensions, destination, and selected shipping method.

  • Free Shipping: If applicable, free shipping may be offered for orders meeting a minimum purchase threshold, as indicated at checkout.

  • Taxes and Duties: For international orders (if offered), you are responsible for any customs duties, taxes, or fees imposed by your country. These are not included in the shipping cost.

4. Shipping Destinations

  • Domestic Shipping: We ship to all addresses within the United States.

  • International Shipping: International shipping may be available to select countries, subject to carrier availability. Available destinations and estimated delivery times will be displayed at checkout.

  • Address Accuracy: You are responsible for providing a complete and accurate shipping address. 18th Bloom is not liable for delays or non-delivery due to incorrect address information.

5. Lost or Damaged Shipments

  • Lost Shipments: If your order is lost in transit, please contact us at 18thbloom.shop@gmail.com within 15 business days of the expected delivery date. We will work with the carrier to resolve the issue.

  • Damaged Shipments: If your order arrives damaged, please contact us immediately at 18thbloom.shop@gmail.com with photos of the damage. We will assist with filing a claim with the carrier or arranging a replacement or refund, per our Refund Policy.

6. Non-Deliverable Items

Certain items may not be eligible for shipping due to legal restrictions, size, or other limitations. Such restrictions will be noted on the product page or at checkout.

7. Contact Us

If you have questions or concerns about your shipment or this Shipping Policy, please reach out to us at:

  • Email: 18thbloom.shop@gmail.com

  • Address: 800 Fairview Road, Suite A4, Asheville, NC 28803

8. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated “Last Revised” date.

Last Revised: September 20, 2025

Thank you for shopping with 18th Bloom!